Your IT Solution

SAB Enroll Hub

Support

SAB Enroll Hub is a Mac-native admin tool for managing Apple device enrollment across multiple Apple Business Manager and Apple School Manager organizations.

Feedback and Discussion

SAB Enroll Hub uses GitHub as the public release and community hub.

  • Discussions is the main place for questions, help, ideas, and general feedback
  • Issues is for bugs and feature requests
  • Releases is the public app hub

If you prefer not to use GitHub, you can still contact support directly by email: support@youritsolution.dk

What We Can Help With

  • ABM and ASM API credential setup
  • Adding, editing, and validating organizations
  • Device sync, DMS assignment, and bulk operations
  • Cross-portal search behavior and cache freshness questions
  • CSV export, diagnostics, and audit log questions
  • Direct-download installation and update questions

Before Contacting Support

Please include:

  • Your macOS version and Mac model
  • The SAB Enroll Hub version
  • The organization type involved, Business or School
  • A short description of the issue and the workflow you were using
  • Any Apple API error code shown in the app
  • An exported diagnostics archive if you are comfortable sharing it after review

Logs and Diagnostics

Use Help > Open Logs Folder to access log files. The diagnostics panel also offers an encrypted diagnostics export containing sync metrics and audit data that can help support troubleshoot issues faster.

Privacy Reminder

If you choose to send screenshots, logs, or diagnostics archives, review them first for organization names, serial numbers, server names, email addresses, and other details you do not want to share.

For privacy details, see the SAB Enroll Hub Privacy Policy.